Acceptable Use Policy

You may not upload, generate, store, transmit, or distribute content through Virlo that:

• Sexually exploits, abuses, or endangers minors, or is sexually explicit involving any person under 18.
• Is non-consensual intimate imagery or facilitates the creation of such imagery (including deepfakes).
• Incites violence, hatred, or discrimination against any individual or group based on protected characteristics.
• Promotes, glorifies, or facilitates terrorism, extremist violence, or self-harm.
• Is defamatory, fraudulent, deceptive, or designed to deceive other users or third parties.
• Infringes the intellectual property, publicity, or privacy rights of any third party.
• Contains malware, exploits, or any code intended to disrupt, damage, or gain unauthorized access to systems.
• Is otherwise illegal under United States federal law or the law of the jurisdiction where the content is created or distributed.

You may not use Virlo to:

• Scrape, mirror, resell, sublicense, or redistribute Virlo's data outputs or intelligence reports to third parties, except as expressly permitted under a paid Developer API license.
• Reverse-engineer, decompile, or attempt to extract the source code, models, or proprietary algorithms underlying the platform.
• Bypass, defeat, or interfere with rate limits, credit systems, paywalls, authentication, or other access controls.
• Access Virlo through automated means outside of the documented API, or operate scripts and bots that exceed your plan's usage allowances.
• Submit deceptive, abusive, or excessive queries designed to overload the platform or degrade service for other users.
• Use the service to compete directly with Virlo, including training machine-learning models intended to replicate Virlo's features.
• Resell or share API keys, access tokens, or login credentials across organizations that do not share a single Virlo workspace.
• Impersonate any person or entity, or misrepresent your affiliation with any person, entity, or government.
• Probe, scan, or test the vulnerability of Virlo's systems without prior written authorization through our responsible-disclosure channel.

Virlo’s AI-assisted features rely on third-party model providers, including OpenAI, Anthropic, and OpenRouter. In addition to this AUP, your use of those features must comply with the underlying providers’ usage policies.

You may not use Virlo’s AI tools to:

• Generate non-consensual sexual imagery, content sexualizing minors, or any content depicting real, identifiable people in defamatory or misleading contexts.
• Generate disinformation campaigns, fake news, or content intentionally designed to mislead voters or undermine democratic processes.
• Generate phishing content, scam messaging, malware, or content designed to facilitate fraud.
• Generate content that infringes copyrights, including verbatim reproductions of copyrighted works prompted in bad faith.
• Automate harassment, mass spam, or coordinated inauthentic behavior on social media platforms.

Virlo collects publicly available data from TikTok, Instagram, YouTube, and Meta to power its analytics. When you use Virlo, you are responsible for complying with the terms of service of any third-party platform from which the data originates, and with any applicable data-protection laws.

You may not use Virlo data to harass individual creators, dox private individuals, run unsolicited mass outreach in violation of CAN-SPAM or equivalent laws, or to facilitate activity that violates the third-party platform’s own community guidelines.

If you discover a security vulnerability in Virlo, please report it responsibly to info@virlo.ai with subject line “Security Disclosure.” Do not exploit the vulnerability, access data that is not yours, or disclose the issue publicly until we have had a reasonable opportunity to investigate and respond.

We will not pursue legal action against researchers who act in good faith, follow our responsible-disclosure process, and avoid harming other users or the platform.

If you believe another user is violating this AUP, or that content on Virlo is harmful or unlawful, please report it to info@virlo.ai with a description of the issue and any supporting information. We review reports promptly and may take action up to and including content removal and account termination.

We may investigate suspected violations of this AUP at any time. Depending on the severity of the violation, enforcement actions may include:

• A warning and request to remediate.
• Removal of specific content or revocation of API keys.
• Rate-limiting, throttling, or temporary suspension of the account.
• Permanent termination of the account, without refund.
• Referral to law enforcement where required by law or where serious harm is involved.

We aim to apply enforcement consistently and proportionally. If you believe your account was actioned in error, you may appeal by emailing info@virlo.ai within 30 days of the action.

We may update this AUP from time to time. When we make material changes, we will update the “Last updated” date at the top of this page. Continued use of Virlo after changes take effect constitutes acceptance of the revised policy.

Questions about this Acceptable Use Policy? Contact us at info@virlo.ai.